卡普空确认数据泄露影响超1100万CAPCOM ID账户

Capcom has reported a data breach that has affected over 11 million CAPCOM ID accounts. Email data was accessed by a third party, alongside certain other records. 

In a post, Capcom clarifies what was accessed:

1. 1. Email address records, system-specific identifier information*2
      Number of affected records: 11,774,247 records (worldwide total)
      (*2 Date and time of account creation, date and time of last login, number of logins, client IP address used during last login)
   2. Records of date of birth, gender, country/region, and nickname
      Number of affected records: of the total in (1), 43 records
   3. Unauthorized changes to CAPCOM ID account login passwords
      Number of affected accounts: of the total in (1), 196 accounts

Capcom has not confirmed any compromise of CAPCOM ID account login passwords originally set by customers themselves. However, the company has confirmed that passwords were changed without authorization on 196 accounts. The passwords associated with these accounts have already been reset, and the company continues to investigate the scope of any impact resulting from this incident.

Going forward, Capcom will notify customers affected by this incident. Credit card information was not included among the affected information.

Capcom has subsequently completed “emergency response procedures” and opened up inquiry support lines for all regions affected. It also notes that all CAPCOM ID-related services are still available, and that “this incident does not affect players’ ability to access or play any of our games.” The inquiry support lines are as follows:

• Japan
  • Dedicated Capcom ID Data Security Incident Support Line
    Telephone (toll-free): 0120-801-271
    Hours: 10:00 a.m. to 8:00 p.m. (JST)
• North, Central and South America
  • Capcom USA Customer Support Page
    Inquiry Form
• Europe, Middle East and Africa (EMEA)
  • Capcom Europe Customer Support
    Inquiry Form
    Email: feedback@capcom.com
• Asia (excluding Japan) and Oceania
  • Capcom Europe Customer Support
    Email: info-asia@capcom.com

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